{"id":18911,"date":"2026-04-23T15:30:52","date_gmt":"2026-04-23T15:30:52","guid":{"rendered":"https:\/\/www.inmola.com\/?page_id=18911"},"modified":"2026-04-23T15:45:19","modified_gmt":"2026-04-23T15:45:19","slug":"teslimat-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/www.inmola.com\/tr\/teslimat-ve-iade-sartlari\/","title":{"rendered":"Teslimat ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">TESL\u0130MAT VE \u0130ADE POL\u0130T\u0130KASI<\/h1>\n\n\n\n<p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> [04\/2026] <strong>Son G\u00fcncelleme:<\/strong> [2026-04-23]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. GENEL BAKI\u015e<\/h2>\n\n\n\n<p>\u0130\u015fbu Teslimat ve \u0130ade Politikas\u0131 (&#8220;Politika&#8221;), InMola&#8217;n\u0131n dijital hizmetlerini m\u00fc\u015fterilerine nas\u0131l teslim etti\u011fini ve iade taleplerinin hangi ko\u015fullarda de\u011ferlendirilece\u011fini a\u00e7\u0131klar. Bu Politika, InMola Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi&#8217;nin ayr\u0131lmaz bir par\u00e7as\u0131d\u0131r ve onunla birlikte okunmal\u0131d\u0131r.<\/p>\n\n\n\n<p>M\u00fc\u015fteri, InMola web sitesi \u00fczerinden sat\u0131n alma i\u015flemini tamamlayarak i\u015fbu Politika&#8217;n\u0131n h\u00fck\u00fcmlerini okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve kabul etti\u011fini beyan eder.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. SATICI B\u0130LG\u0130LER\u0130<\/h2>\n\n\n\n<p><strong>SATICI (&#8220;InMola&#8221;)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u015eirket Unvan\u0131: Bester Media Reklam Bili\u015fim Teknolojileri<\/li>\n\n\n\n<li>Kay\u0131tl\u0131 Adres: Vadistanbul, 2B Ofis, Sar\u0131yer, \u0130stanbul<\/li>\n\n\n\n<li>M\u00fc\u015fteri Deste\u011fi: support@inmola.com<\/li>\n\n\n\n<li>\u0130nternet Sitesi: https:\/\/inmola.com<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. \u00dcR\u00dcN\u00dcN N\u0130TEL\u0130\u011e\u0130<\/h2>\n\n\n\n<p>InMola taraf\u0131ndan sunulan t\u00fcm \u00fcr\u00fcn ve hizmetler, bulut tabanl\u0131 bir platform arac\u0131l\u0131\u011f\u0131yla elektronik olarak teslim edilen <strong>dijital, fiziksel olmayan SaaS \u00fcr\u00fcnleridir<\/strong>. Sat\u0131n alma veya teslimat s\u00fcrecinin hi\u00e7bir a\u015famas\u0131nda fiziksel \u00fcr\u00fcn g\u00f6nderimi, kurye veya posta teslimat\u0131 s\u00f6z konusu de\u011fildir.<\/p>\n\n\n\n<p>Hizmetler a\u015fa\u011f\u0131dakileri kapsar ve bunlarla s\u0131n\u0131rl\u0131 de\u011fildir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spark Launch, Spark Grow ve Spark Scale abonelik paketleri<\/li>\n\n\n\n<li>M\u00fcnferit mod\u00fcller, eklentiler ve bonus \u00f6zellikler<\/li>\n\n\n\n<li>Gelecekte InMola platformu \u00fczerinden sunulacak her t\u00fcrl\u00fc dijital \u00fcr\u00fcn veya hizmet<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. TESL\u0130MAT Y\u00d6NTEM\u0130<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 E-posta Yoluyla Teslimat<\/h3>\n\n\n\n<p>\u00dcr\u00fcn tamamen dijital oldu\u011fundan, teslimat m\u00fcnhas\u0131ran <strong>M\u00fc\u015fteri&#8217;nin \u00f6deme s\u0131ras\u0131nda girdi\u011fi e-posta adresi<\/strong> \u00fczerinden ger\u00e7ekle\u015ftirilir. Sat\u0131n alma s\u0131ras\u0131nda ge\u00e7erli, aktif ve eri\u015filebilir bir e-posta adresi girmek M\u00fc\u015fteri&#8217;nin sorumlulu\u011fundad\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 Hesap Olu\u015fturma ve Eri\u015fim Bilgileri<\/h3>\n\n\n\n<p>Ba\u015far\u0131l\u0131 \u00f6deme onay\u0131n\u0131n ard\u0131ndan InMola otomatik olarak:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00d6deme s\u0131ras\u0131nda girilen e-posta adresine ba\u011fl\u0131 bir kullan\u0131c\u0131 hesab\u0131 olu\u015fturur<\/li>\n\n\n\n<li>G\u00fcvenli bir \u015fifre veya \u015fifre olu\u015fturma ba\u011flant\u0131s\u0131 \u00fcretir<\/li>\n\n\n\n<li>Hesap eri\u015fim bilgilerini (veya kurulum talimatlar\u0131n\u0131) M\u00fc\u015fteri&#8217;nin e-posta adresine g\u00f6nderir<\/li>\n<\/ol>\n\n\n\n<p>M\u00fc\u015fteri, teslim edilen eri\u015fim bilgilerini kullanarak InMola platformuna giri\u015f yapabilir ve Hizmetleri an\u0131nda kullanmaya ba\u015flayabilir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 Teslimat S\u00fcresi<\/h3>\n\n\n\n<p>Teslimat b\u00fcy\u00fck \u00e7o\u011funlukla <strong>an\u0131nda<\/strong> ger\u00e7ekle\u015fir. Hesap olu\u015fturma ve eri\u015fim bilgilerinin teslimat\u0131, ba\u015far\u0131l\u0131 \u00f6deme onay\u0131ndan sonra genellikle birka\u00e7 dakika i\u00e7inde tamamlan\u0131r.<\/p>\n\n\n\n<p>\u0130stisnai durumlarda (\u00f6r. \u00f6deme do\u011frulama gecikmeleri, e-posta sa\u011flay\u0131c\u0131s\u0131 filtreleme, sistem bak\u0131m\u0131) teslimat <strong>yirmi d\u00f6rt (24) saati<\/strong> bulabilir. M\u00fc\u015fteri bu s\u00fcre i\u00e7inde eri\u015fim bilgilerini almad\u0131ysa <strong>support@inmola.com<\/strong> adresine ba\u015fvurmal\u0131d\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.4 Teslimat Onay\u0131<\/h3>\n\n\n\n<p>Eri\u015fim bilgilerinin yer ald\u0131\u011f\u0131 e-posta InMola sunucular\u0131 taraf\u0131ndan M\u00fc\u015fteri&#8217;nin kay\u0131tl\u0131 e-posta adresine ba\u015far\u0131yla g\u00f6nderildi\u011fi anda teslimat tamamlanm\u0131\u015f say\u0131l\u0131r. InMola a\u015fa\u011f\u0131daki durumlardan sorumlu de\u011fildir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fteri&#8217;nin spam veya \u00f6nemsiz klas\u00f6rleri taraf\u0131ndan engellenen veya filtrelenen e-postalar<\/li>\n\n\n\n<li>\u00d6deme s\u0131ras\u0131nda yanl\u0131\u015f, aktif olmayan veya hatal\u0131 yaz\u0131lm\u0131\u015f e-posta adresleri<\/li>\n\n\n\n<li>E-posta al\u0131m\u0131n\u0131 engelleyen posta kutusu depolama s\u0131n\u0131rlar\u0131<\/li>\n\n\n\n<li>M\u00fc\u015fteri&#8217;nin kurumsal e-posta sistemleri taraf\u0131ndan getirilen k\u0131s\u0131tlamalar<\/li>\n<\/ul>\n\n\n\n<p>M\u00fc\u015fteri, teslim edilmedi\u011fini bildirmeden \u00f6nce spam ve promosyonlar dahil t\u00fcm gelen kutusu klas\u00f6rlerini kontrol etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.5 \u00d6deme S\u0131ras\u0131nda Yanl\u0131\u015f E-posta Girilmesi<\/h3>\n\n\n\n<p>M\u00fc\u015fteri, sat\u0131n alma s\u0131ras\u0131nda yanl\u0131\u015f bir e-posta adresi girerse, sat\u0131n alma kan\u0131t\u0131 (sipari\u015f numaras\u0131, i\u015flem ID&#8217;si veya \u00f6deme makbuzu) ile birlikte <strong>support@inmola.com<\/strong> adresine ba\u015fvurmal\u0131d\u0131r. Kimlik do\u011frulaman\u0131n ard\u0131ndan InMola, hesab\u0131 ek \u00fccret talep etmeksizin do\u011fru e-posta adresine aktaracakt\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.6 Fiziksel Teslimat Yoktur<\/h3>\n\n\n\n<p>Hi\u00e7bir fiziksel \u00fcr\u00fcn g\u00f6nderilmez. Teslimat s\u00fcrecinde takip numaras\u0131, kurye veya posta hizmeti yer almaz. &#8220;Kargo&#8221;, &#8220;takip&#8221; veya &#8220;g\u00f6nderi&#8221; gibi ifadeler InMola Hizmetleri i\u00e7in ge\u00e7erli de\u011fildir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. ER\u0130\u015e\u0130M VE ETK\u0130NLE\u015eT\u0130RME<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">5.1 An\u0131nda Etkinle\u015ftirme<\/h3>\n\n\n\n<p>Hizmetler, hesap olu\u015fturuldu\u011fu anda otomatik olarak etkinle\u015ftirilir. M\u00fc\u015fteri, teslim edilen eri\u015fim bilgileriyle giri\u015f yapt\u0131\u011f\u0131 anda sat\u0131n ald\u0131\u011f\u0131 paketi, mod\u00fcl\u00fc veya \u00f6zelli\u011fi kullanmaya ba\u015flayabilir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.2 Eri\u015fim Gereksinimleri<\/h3>\n\n\n\n<p>Hizmetlere eri\u015fmek i\u00e7in M\u00fc\u015fteri&#8217;nin ihtiyac\u0131 olanlar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kararl\u0131 bir internet ba\u011flant\u0131s\u0131<\/li>\n\n\n\n<li>Modern ve g\u00fcncel bir web taray\u0131c\u0131s\u0131 (Chrome, Safari, Firefox, Edge veya e\u015fde\u011feri)<\/li>\n\n\n\n<li>\u00d6deme s\u0131ras\u0131nda kullan\u0131lan e-posta adresine eri\u015fim (\u015fifre s\u0131f\u0131rlama ve bildirimler i\u00e7in)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5.3 \u015eifre Y\u00f6netimi<\/h3>\n\n\n\n<p>\u0130lk teslimattan sonra M\u00fc\u015fteri, a\u015fa\u011f\u0131daki konularda m\u00fcnhas\u0131ran sorumludur:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u015eifresini gizli tutmak<\/li>\n\n\n\n<li>\u015eifresini d\u00fczenli olarak g\u00fcncellemek<\/li>\n\n\n\n<li>Yetkisiz taraflar\u0131n hesab\u0131na eri\u015fmesini engellemek<\/li>\n<\/ul>\n\n\n\n<p>\u015eifre s\u0131f\u0131rlama, InMola web sitesindeki standart kurtarma ak\u0131\u015f\u0131 arac\u0131l\u0131\u011f\u0131yla istenildi\u011fi zaman yap\u0131labilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. \u0130ADE POL\u0130T\u0130KASI<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">6.1 Yedi G\u00fcnl\u00fck \u0130ade S\u00fcresi<\/h3>\n\n\n\n<p>M\u00fc\u015fteri, bu B\u00f6l\u00fcm 6&#8217;daki ko\u015fullara tabi olmak kayd\u0131yla, sat\u0131n alma tarihinden itibaren <strong>yedi (7) takvim g\u00fcn\u00fc<\/strong> i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin iade talep etme hakk\u0131na sahiptir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.2 \u0130ade Talebinin Nas\u0131l Yap\u0131laca\u011f\u0131<\/h3>\n\n\n\n<p>\u0130ade talebi ba\u015flatmak i\u00e7in M\u00fc\u015fteri&#8217;nin yedi g\u00fcnl\u00fck s\u00fcre i\u00e7inde <strong>support@inmola.com<\/strong> adresine a\u015fa\u011f\u0131daki bilgileri i\u00e7eren yaz\u0131l\u0131 bildirim g\u00f6ndermesi gerekir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ad-soyad ve \u00f6deme s\u0131ras\u0131nda kaydedilen e-posta adresi<\/li>\n\n\n\n<li>Sipari\u015f numaras\u0131 veya i\u015flem referans\u0131<\/li>\n\n\n\n<li>\u0130ade talebinde bulunma niyetini belirten k\u0131sa bir beyan<\/li>\n<\/ul>\n\n\n\n<p>InMola, iade taleplerine <strong>\u00fc\u00e7 (3) i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde yan\u0131t verir.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.3 \u0130ade Uygunluk Kriterleri<\/h3>\n\n\n\n<p>\u0130ade talebi yaln\u0131zca a\u015fa\u011f\u0131daki ko\u015fullar\u0131n <strong>tamam\u0131<\/strong> sa\u011fland\u0131\u011f\u0131nda onaylan\u0131r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade talebinin orijinal sat\u0131n alma tarihinden itibaren yedi (7) takvim g\u00fcn\u00fc i\u00e7inde sunulmas\u0131<\/li>\n\n\n\n<li>M\u00fc\u015fteri&#8217;nin Hizmetleri <strong>esasl\u0131 \u015fekilde kullanmam\u0131\u015f<\/strong> olmas\u0131 (bkz. B\u00f6l\u00fcm 6.4)<\/li>\n\n\n\n<li>K\u00f6t\u00fcye kullan\u0131m, doland\u0131r\u0131c\u0131l\u0131k, birden fazla hesap, chargeback manip\u00fclasyonu veya InMola Hizmet \u015eartlar\u0131 ihlaline dair bir kan\u0131t bulunmamas\u0131<\/li>\n\n\n\n<li>Sat\u0131n alman\u0131n, ilgili paketin <strong>ilk sat\u0131n al\u0131m\u0131<\/strong> olmas\u0131 (iade hakk\u0131 her \u00fcr\u00fcn seviyesi i\u00e7in hesap ba\u015f\u0131na yaln\u0131zca bir kez kullan\u0131labilir)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6.4 Esasl\u0131 Kullan\u0131m Tan\u0131m\u0131<\/h3>\n\n\n\n<p>\u0130\u015fbu Politika&#8217;n\u0131n ama\u00e7lar\u0131 bak\u0131m\u0131ndan &#8220;esasl\u0131 kullan\u0131m&#8221; a\u015fa\u011f\u0131dakileri kapsar ancak bunlarla s\u0131n\u0131rl\u0131 de\u011fildir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u0131n\u0131rl\u0131 say\u0131dan fazla AI destekli \u00e7\u0131kt\u0131 veya rapor \u00fcretmek<\/li>\n\n\n\n<li>Platform \u00fczerinden \u00fcretilen verileri d\u0131\u015fa aktarmak, indirmek veya payla\u015fmak<\/li>\n\n\n\n<li>Harici veri kaynaklar\u0131n\u0131 ba\u011flamak (GA4, GSC, sosyal medya hesaplar\u0131, reklam platformlar\u0131)<\/li>\n\n\n\n<li>Dahil edilen herhangi bir kullan\u0131m kotas\u0131n\u0131n \u00f6nemli bir k\u0131sm\u0131n\u0131 t\u00fcketmek (API \u00e7a\u011fr\u0131lar\u0131, i\u00e7erik \u00fcretimi, takip edilen anahtar kelimeler vb.)<\/li>\n\n\n\n<li>Hizmetleri canl\u0131 \u00fcretim ortam\u0131nda m\u00fc\u015fteri \u00e7al\u0131\u015fmalar\u0131 i\u00e7in kullanmak<\/li>\n<\/ul>\n\n\n\n<p>Esasl\u0131 kullan\u0131m tespit edilirse, InMola iadeyi reddetme veya kendi takdirine ba\u011fl\u0131 olarak k\u0131smi iade \u00f6nerme hakk\u0131n\u0131 sakl\u0131 tutar.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.5 \u0130ade S\u00fcreci<\/h3>\n\n\n\n<p>Onaylanan iadeler, \u00f6deme s\u0131ras\u0131nda kullan\u0131lan <strong>orijinal \u00f6deme y\u00f6ntemine<\/strong> yap\u0131l\u0131r.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>InMola taraf\u0131nda i\u015flem s\u00fcresi: onaydan itibaren <strong>on d\u00f6rt (14) i\u015f g\u00fcn\u00fcne<\/strong> kadar<\/li>\n\n\n\n<li>\u0130adenin M\u00fc\u015fteri&#8217;nin hesap ekstresine yans\u0131mas\u0131 i\u00e7in bankas\u0131 veya \u00f6deme sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan ek s\u00fcre gerekebilir; bu s\u00fcreler InMola&#8217;n\u0131n kontrol\u00fc d\u0131\u015f\u0131ndad\u0131r<\/li>\n<\/ul>\n\n\n\n<p>\u0130adeler, orijinal i\u015flemle <strong>ayn\u0131 para biriminde<\/strong> yap\u0131l\u0131r. D\u00f6viz kuru dalgalanmalar\u0131, \u00f6deme sa\u011flay\u0131c\u0131s\u0131 \u00fccretleri veya banka masraflar\u0131 nedeniyle olu\u015fan farklar iade edilmez.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6.6 \u0130ade Sonras\u0131 Eri\u015fim<\/h3>\n\n\n\n<p>\u0130ade onayland\u0131\u011f\u0131nda:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fteri&#8217;nin Hizmetlere eri\u015fimi <strong>derhal sonland\u0131r\u0131l\u0131r<\/strong><\/li>\n\n\n\n<li>\u0130lgili hesap devre d\u0131\u015f\u0131 b\u0131rak\u0131labilir<\/li>\n\n\n\n<li>Hesapta saklanan veriler, InMola Gizlilik Politikas\u0131 ve uygulanabilir saklama kurallar\u0131 uyar\u0131nca silinebilir<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6.7 \u0130stisnalar \u2014 \u0130adenin Yap\u0131lmad\u0131\u011f\u0131 Durumlar<\/h3>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda iade yap\u0131lmaz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yedi g\u00fcnl\u00fck s\u00fcre sona erdikten sonra yap\u0131lan talepler<\/li>\n\n\n\n<li>Abonelik <strong>yenilemeleri<\/strong> (iade hakk\u0131 yaln\u0131zca aboneli\u011fin ilk sat\u0131n al\u0131m\u0131 i\u00e7in ge\u00e7erlidir, sonraki yenileme d\u00f6ng\u00fcleri i\u00e7in de\u011fil)<\/li>\n\n\n\n<li>Tamamen veya b\u00fcy\u00fck \u00f6l\u00e7\u00fcde t\u00fcketilmi\u015f eklentiler, tek seferlik mod\u00fcller veya bonus \u00f6zellikler<\/li>\n\n\n\n<li>Hizmet \u015eartlar\u0131 ihlali veya Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi&#8217;nde belirtilen yasak kullan\u0131mlar nedeniyle i\u015faretlenen hesaplar<\/li>\n\n\n\n<li>Ayr\u0131 iade \u015fartlar\u0131yla yap\u0131lan \u00f6zel, kurumsal veya m\u00fczakere edilmi\u015f anla\u015fmalar kapsam\u0131ndaki sat\u0131n almalar<\/li>\n\n\n\n<li>M\u00fc\u015fteri&#8217;nin esasl\u0131 kullan\u0131m ger\u00e7ekle\u015ftikten sonra fikir de\u011fi\u015fikli\u011fi ya\u015fad\u0131\u011f\u0131 durumlar<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6.8 Abonelik \u0130ptali (Yedi G\u00fcn Sonras\u0131)<\/h3>\n\n\n\n<p>M\u00fc\u015fteri, devam eden bir aboneli\u011fi hesap paneli \u00fczerinden istedi\u011fi zaman iptal edebilir. \u0130ptal:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gelecekteki otomatik yenilemeleri durdurur<\/li>\n\n\n\n<li>M\u00fc\u015fteri&#8217;ye mevcut fatura d\u00f6nemi i\u00e7in iade hakk\u0131 tan\u0131maz<\/li>\n\n\n\n<li>\u00d6denen d\u00f6nemin sonuna kadar eri\u015fimin devam etmesine izin verir<\/li>\n<\/ul>\n\n\n\n<p>Yedi g\u00fcnl\u00fck iade s\u00fcresinden sonra, uygulanabilir zorunlu t\u00fcketici koruma yasalar\u0131n\u0131n aksini gerektirmedi\u011fi durumlarda, abonelik d\u00f6neminin kullan\u0131lmayan k\u0131s\u0131mlar\u0131 i\u00e7in orant\u0131l\u0131 veya k\u0131smi iade yap\u0131lmaz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. CHARGEBACK (\u00d6DEME \u0130T\u0130RAZ) POL\u0130T\u0130KASI<\/h2>\n\n\n\n<p>M\u00fc\u015fterilerin, sat\u0131n alma, teslimat veya hesapla ilgili bir sorun ya\u015fad\u0131klar\u0131nda \u00f6ncelikle InMola ile ileti\u015fime ge\u00e7mesi beklenir. InMola m\u00fc\u015fteri deste\u011fi arac\u0131l\u0131\u011f\u0131yla sorunu \u00e7\u00f6zmeye \u00e7al\u0131\u015fmadan banka veya \u00f6deme sa\u011flay\u0131c\u0131s\u0131 \u00fczerinden chargeback ba\u015flatmak a\u015fa\u011f\u0131daki sonu\u00e7lara yol a\u00e7abilir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hesab\u0131n derhal sonland\u0131r\u0131lmas\u0131<\/li>\n\n\n\n<li>Gelecekteki sat\u0131n almalardan kal\u0131c\u0131 olarak yasaklanma<\/li>\n\n\n\n<li>\u0130tiraz edilen tutarlar\u0131 ve ilgili masraflar\u0131 tahsil etmek i\u00e7in yasal i\u015flem ba\u015flat\u0131lmas\u0131<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. M\u00dc\u015eTER\u0130 SORUMLULUKLARI<\/h2>\n\n\n\n<p>M\u00fc\u015fteri a\u015fa\u011f\u0131dakileri kabul eder:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6deme s\u0131ras\u0131nda ge\u00e7erli, do\u011fru ve eri\u015filebilir bir e-posta adresi vermek<\/li>\n\n\n\n<li>Sat\u0131n almay\u0131 tamamlad\u0131ktan sonra gelen kutusunu (spam\/\u00f6nemsiz klas\u00f6rleri dahil) kontrol etmek<\/li>\n\n\n\n<li>Teslimattan sonra hesap eri\u015fim bilgilerini g\u00fcvence alt\u0131na almak<\/li>\n\n\n\n<li>Yirmi d\u00f6rt (24) saat i\u00e7inde eri\u015fim bilgileri al\u0131nmad\u0131ysa InMola ile derhal ileti\u015fime ge\u00e7mek<\/li>\n\n\n\n<li>\u0130ade taleplerini yedi g\u00fcnl\u00fck uygunluk s\u00fcresi i\u00e7inde sunmak<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. \u0130LET\u0130\u015e\u0130M VE DESTEK<\/h2>\n\n\n\n<p>Teslimat sorunlar\u0131, iade talepleri, eri\u015fim problemleri veya fatura sorular\u0131 ile ilgili t\u00fcm ba\u015fvurular a\u015fa\u011f\u0131daki adrese y\u00f6nlendirilmelidir:<\/p>\n\n\n\n<p><strong>support@inmola.com<\/strong><\/p>\n\n\n\n<p>Destek ekibi standart i\u015f saatlerinde hizmet verir. Acil sorunlar (hesap kilitlenmesi, teslimat ba\u015far\u0131s\u0131zl\u0131\u011f\u0131, \u00f6deme uyu\u015fmazl\u0131klar\u0131) \u00f6ncelikli olarak ele al\u0131n\u0131r ve genellikle bir (1) i\u015f g\u00fcn\u00fc i\u00e7inde yan\u0131tlan\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. POL\u0130T\u0130KADA YAPILACAK DE\u011e\u0130\u015e\u0130KL\u0130KLER<\/h2>\n\n\n\n<p>InMola, \u00fcr\u00fcnlerindeki, yasal gereklilikteki veya operasyonel uygulamalardaki de\u011fi\u015fiklikleri yans\u0131tmak i\u00e7in i\u015fbu Politika&#8217;y\u0131 zaman zaman g\u00fcncelleyebilir. Esasl\u0131 de\u011fi\u015fiklikler, y\u00fcr\u00fcrl\u00fc\u011fe girmesinden en az otuz (30) g\u00fcn \u00f6nce aktif M\u00fc\u015fterilere e-posta yoluyla bildirilir. En g\u00fcncel s\u00fcr\u00fcm her zaman InMola web sitesinde yer al\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. UYGULANACAK HUKUK<\/h2>\n\n\n\n<p>\u0130\u015fbu Politika, <strong>T\u00fcrkiye Cumhuriyeti<\/strong> yasalar\u0131na tabidir ve InMola Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi ile tutarl\u0131 \u015fekilde yorumlan\u0131r. M\u00fc\u015fteri&#8217;nin ikamet \u00fclkesindeki zorunlu t\u00fcketici koruma yasalar\u0131 daha geni\u015f haklar sa\u011fl\u0131yorsa, bu haklar gereken \u00f6l\u00e7\u00fcde uygulan\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. KABUL<\/h2>\n\n\n\n<p>M\u00fc\u015fteri, InMola web sitesi \u00fczerinden sat\u0131n alma i\u015flemini tamamlayarak i\u015fbu Teslimat ve \u0130ade Politikas\u0131&#8217;n\u0131n h\u00fck\u00fcmlerini okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve kabul etti\u011fini beyan eder.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>InMola<\/strong> \u2014 Bester Media https:\/\/www.inmola.com \u00b7 contact@bestermedia.com \u00b7 Vadistanbul, 2B Ofis, Sar\u0131yer, \u0130stanbul<\/p>\n\n\n\n<p>\u00a9 2026 InMola. T\u00fcm haklar\u0131 sakl\u0131d\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TESL\u0130MAT VE \u0130ADE POL\u0130T\u0130KASI Y\u00fcr\u00fcrl\u00fck Tarihi: [04\/2026] Son G\u00fcncelleme: [2026-04-23] 1. GENEL BAKI\u015e \u0130\u015fbu Teslimat ve \u0130ade Politikas\u0131 (&#8220;Politika&#8221;), InMola&#8217;n\u0131n dijital hizmetlerini m\u00fc\u015fterilerine nas\u0131l teslim etti\u011fini ve iade taleplerinin hangi ko\u015fullarda de\u011ferlendirilece\u011fini a\u00e7\u0131klar. Bu Politika, InMola Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi&#8217;nin ayr\u0131lmaz bir par\u00e7as\u0131d\u0131r ve onunla birlikte okunmal\u0131d\u0131r. M\u00fc\u015fteri, InMola web sitesi \u00fczerinden sat\u0131n alma i\u015flemini tamamlayarak&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18911","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Teslimat ve \u0130ade \u015eartlar\u0131 - inMOLA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inmola.com\/tr\/teslimat-ve-iade-sartlari\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Teslimat ve \u0130ade \u015eartlar\u0131 - inMOLA\" \/>\n<meta property=\"og:description\" content=\"TESL\u0130MAT VE \u0130ADE POL\u0130T\u0130KASI Y\u00fcr\u00fcrl\u00fck Tarihi: [04\/2026] Son G\u00fcncelleme: [2026-04-23] 1. GENEL BAKI\u015e \u0130\u015fbu Teslimat ve \u0130ade Politikas\u0131 (&#8220;Politika&#8221;), InMola&#8217;n\u0131n dijital hizmetlerini m\u00fc\u015fterilerine nas\u0131l teslim etti\u011fini ve iade taleplerinin hangi ko\u015fullarda de\u011ferlendirilece\u011fini a\u00e7\u0131klar. Bu Politika, InMola Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi&#8217;nin ayr\u0131lmaz bir par\u00e7as\u0131d\u0131r ve onunla birlikte okunmal\u0131d\u0131r. 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